Privacy notice
How SurveySphere Africa handles the personal data you send through this website. Effective 3 September 2026.
How we handle personal data
Who we are
SurveySphere Africa is the controller of personal data collected on this website. Our office is at 36 Iwaya Road, Onike, Yaba, Lagos, Nigeria. Write to info@surveysphereafrica.com or call +234 704 783 5747. Use the same address for privacy requests; there is no separate privacy mailbox.
What we collect and why
The quote form collects name, organisation, email, phone, country, research method, sample size, timeline and message, so we can prepare a quote. The lawful basis is the steps you ask us to take before a contract.
The partner form collects name, email, country, languages, role, years of experience and message, so we can assess an application. That is also the steps you ask us to take before a contract. If you tick the optional box, we keep a partner profile on file with your consent, which you can withdraw.
We store submissions in our website database and send a notification to the SurveySphere inbox through our email provider.
Where your data is stored
The website and its database run on a server in Helsinki, Finland (Hetzner Online GmbH). Notification emails go to the SurveySphere inbox via our email provider. This is a transfer of personal data outside Nigeria. Data are encrypted in transit and at rest, and access is limited to named staff.
How long we keep it
We keep submissions for 24 months from the last communication, then delete them. We delete sooner if you ask. We never add these details to marketing lists.
No tracking
This site does not use analytics, cookies or third-party trackers. The server keeps logs only for security.
Your rights
You may ask us to:
give you access to the personal data we hold about you
correct inaccurate data
delete data
restrict or object to our use of it
provide a portable copy
honour a withdrawal of consent
Email info@surveysphereafrica.com to make a request.
Complaints
You may complain to the Nigeria Data Protection Commission at ndpc.gov.ng. Visitors in the EU may also complain to their national data protection authority.
Research participants
When we run fieldwork we obtain consent before participation, anonymise datasets before sharing, and work to the ESOMAR International Code and ISO 20252.
Have a question about your information?
Ask about the information requested in a research enquiry or discuss the data requirements of your study.
Ask a privacy question