Skip to content
Case study

Finding the right route into Nigeria’s personal care market.

Consumer research to inform a personal care product launch in Nigeria, from audience segments to pricing and distribution.

Explore the findings

Study at a glance

Industry
FMCG
Country
Nigeria
Year
2025
Participants
2,400
The context

A new market. Different expectations.

A multinational FMCG company was planning to introduce a new personal care product into the Nigerian market. The client required reliable, data-driven insights to understand consumer preferences, price sensitivity, and competitive positioning across urban and semi-urban locations.

The questions

What would make the launch relevant?

  1. Assess market demand and category awareness.

  2. Identify key consumer segments and purchase drivers.

  3. Test product concepts, pricing, and packaging options.

  4. Inform go-to-market and distribution strategy.

The approach

Connecting consumer choices with retail realities

Interviews across six states, consumer discussions and retailer perspectives informed segmentation, pricing and distribution decisions.

  1. Face-to-face CAPI interviews (n = 2,400) across 6 states

  2. FGDs with target consumer segments

  3. in-depth interviews with retailers and distributors

  4. segmentation and cluster analysis

  5. price sensitivity modeling

What the research showed

Four consumer segments. A more focused market entry.

Identified four distinct consumer segments with varying price and quality sensitivities.

From findings to action

Recommended optimal price range and packaging size for mass-market penetration. Provided region-specific insights that informed phased market entry.

What happened next

A launch strategy shaped by local evidence.

The research directly informed the client's market entry strategy, reducing launch risk and enabling targeted marketing and distribution decisions across priority regions.

Related research

Explore other studies and their research approaches.

What experience would help you assess the fit?

Share the sector, audience and methods relevant to your research brief.

Discuss relevant experience